Browse how wallet data is handled
Our Privacy Policy covers the details we receive when you open an account, verify your phone, sign in from a mobile browser, contact support, or use a payment route. For a DANA, OVO, GoPay, or QRIS transaction, we may keep payment status, reference details, and account
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matching records so we can check a receipt or resolve a stalled wallet status. Bank transfer and virtual account records are handled for the same account and reconciliation purpose. We do not ask for wallet credentials through chat. Access and eligibility depend on local law, and
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our policy applies where local law permits. Please read this page before opening an account, then contact us if a section does not match your circumstances.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.